Agency of the Year

5.0

Enterprise Agency

Patient Self-Service Portals for Healthcare Providers

Digitize patient interactions with secure AI-powered portals for appointment scheduling, records access, and faster communication — improving care delivery and compliance.

Agency of the Year

5.0

Enterprise Agency

8 founders booked a call this week

We’ve created products featured in

2x Cheaper

10x Faster

200+ Products Launched

100% 5* reviews on Clutch

Our Services

Secure Patient Access Platforms

Patients can view records, schedule visits, and request updates instantly.

Inefficient Appointment Scheduling

Healthcare providers often rely on manual or semi-automated appointment scheduling processes, causing long wait times and frequent errors. This results in wasted administrative hours and frustrated patients. Legacy systems lack integration with patient portals, leading to double bookings and missed appointments. Current tools rarely provide real-time availability or self-service options, increasing the workload on staff and reducing patient satisfaction. These inefficiencies create bottlenecks that impact overall care delivery and operational costs, making it essential to adopt more streamlined, automated workflows tailored for healthcare complexities.

Cumbersome Patient Data Access

Patients and healthcare staff struggle with fragmented access to medical records due to siloed systems and outdated portals. Manual requests for records increase administrative burdens and delay critical care decisions. Compliance with HIPAA and other regulations demands secure yet easy access, which many current solutions fail to balance effectively. The lack of intuitive self-service options leads to frequent support calls and data entry errors. This fragmentation wastes time, risks patient data integrity, and impairs the ability to provide timely, coordinated care across departments.

HIPAA-Compliant Portal Automation

Healthcare workflows are fraught with compliance risks related to patient privacy, data security, and audit trails. Manual processes increase the likelihood of errors in documentation and consent management, exposing providers to penalties. Many existing portals do not enforce strict authentication or logging, failing to meet stringent healthcare regulations like HIPAA and GDPR. This lack of compliance automation creates vulnerabilities and operational risks. Without integrated compliance features, healthcare organizations struggle to maintain trust while managing complex regulatory requirements efficiently.

Automated Patient Assistance

Support centers are overwhelmed with repetitive patient inquiries about appointments, billing, and test results. This leads to long wait times and burnout among staff. Traditional CRM tools and call centers lack AI-powered automation to triage and resolve common questions autonomously. Consequently, resources are diverted from critical care tasks to administrative support, increasing operational costs. Current portals rarely provide proactive communication or instant self-help features, resulting in poor patient experience and inefficient workflow management.

Automated Healthcare Billing

Billing workflows in healthcare are often disjointed, involving multiple systems for insurance claims, patient payments, and dispute resolution. Manual reconciliation causes delays and errors, frustrating both patients and providers. Existing portals lack seamless integration with financial systems and do not offer transparent, real-time billing status. This fragmentation leads to increased administrative overhead and delayed revenue cycles. Without automation and patient self-service, billing inefficiencies remain a significant barrier to operational excellence in healthcare organizations.

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Custom internal tools & lightweight SaaS products

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How We Automate

Simplifying Healthcare Workflows

AI automates reminders, consent renewals, and documentation handling.

Automated Appointment Scheduling

Previously, appointment scheduling required multiple phone calls and manual coordination, causing delays and errors. By implementing a self-service portal, patients can view real-time availability and book or reschedule appointments instantly, reducing administrative workload by up to 40%. Automated reminders and confirmations further decrease no-shows by 25%. This workflow transformation enhances patient satisfaction and optimizes resource allocation, allowing staff to focus on clinical priorities rather than scheduling logistics.

Instant Patient Record Access

Before self-service portals, patients and clinicians faced delays in accessing medical records, often requiring manual requests and approvals. The portal centralizes secure, role-based access to health data, enabling instant retrieval and updates. This reduces administrative processing time by 50% and accelerates clinical decision-making. Enhanced audit trails ensure compliance, while patients gain transparency and control over their own records, improving trust and engagement in their care journey.

Automated Compliance Management

Compliance tasks were traditionally handled manually, increasing risks of errors and data breaches. The portal automates authentication, consent capture, and audit logging, ensuring continuous adherence to HIPAA and GDPR standards. This reduces compliance-related incidents by 30% and lowers the administrative burden. Integration with identity management systems enforces secure access, while real-time monitoring supports proactive risk mitigation. Healthcare organizations can thus maintain regulatory confidence without compromising operational efficiency.

AI-Powered Patient Support

High volumes of patient inquiries previously overwhelmed support teams, leading to long wait times and dissatisfaction. Incorporating AI chatbots within the portal automates responses to common questions about appointments, billing, and test results. This reduces support call volumes by up to 35%, allowing staff to handle complex cases more effectively. The AI continuously learns from interactions, improving accuracy and patient experience. Automated escalation ensures seamless handoff to human agents when necessary, balancing efficiency with personalized care.

AI-powered

Smart Patient Engagement

AI ensures faster response, better accuracy, and privacy compliance.

Intelligent Chatbots

AI-powered chatbots handle routine patient queries 24/7, providing instant answers and guiding users through portal features. Seamlessly integrated with backend systems, they reduce support call volume by 35% and improve patient satisfaction scores. The bots learn from interactions to enhance response accuracy and proactively suggest relevant services, transforming patient engagement into a frictionless experience.

AI-Powered Document Search

Advanced AI indexing enables patients and clinicians to quickly locate specific documents or data points within vast medical records. This reduces search times by over 50%, accelerating diagnoses and treatment planning. The feature integrates securely with electronic health record systems, ensuring compliance while enhancing information accessibility.

Automated Compliance Monitoring

AI continuously scans portal activities to detect potential compliance breaches or anomalies in data access patterns. This proactive monitoring reduces regulatory risks by 30%, enabling healthcare organizations to respond swiftly to threats. Integration with security information and event management systems ensures real-time alerts and comprehensive audit trails.

Predictive Analytics for Patient Engagement

Leveraging AI-driven analytics, the portal identifies patient behavior patterns to personalize communications and recommend timely interventions. This boosts engagement metrics by 25% and improves adherence to care plans. The feature integrates with CRM and clinical systems, providing actionable insights that enhance both operational efficiency and patient outcomes.

Success Stories

See How Our Custom Tools Run Real Businesses

200+ Launches. 5-Star Results. Countless hours saved for teams.

Bellmade

Legacy App Rebuilt

12h/week

Revenue Lift

+20%

A redesigned tool with clean UX saves the founder's time and earns more.

Clean UX Design

Freeholder

Platform Migration

Project Time

8 weeks

Time Saved

10h/week

From spreadsheet chaos to one clean platform. Thanks to a custom tool that was tailor-made for their workflow.

Spreadsheet to Platform

Bunker Ex

Task Automation

Delivery Time

1 Month

Time Saved

10h/week

A custom-built mobile app ended support calls and gave clients real-time status updates.

Mobile App + Real-time Updates